All consulting firms seem the same . . .
what makes us different?
One answer clients give is creativity. To us, this means finding answers for your problem, not the textbook solution or a pre-packaged answer for your industry. Another key difference is our objectivity. We develop an objective remedy for each client’s situation by analyzing information not available internally or off-the-shelf. Because we are not part of your organization, we can speak candidly with employees, customers, and alliance partners. Finally, clients see us as responsive. We are flexible enough to react quickly and structure our assistance to meet your schedule.
How do we work with clients?
Most companies and managers don’t like using consultants and, given the choice, would rather do it themselves. Our clients use us to:
- guide and supplement internal resource capacity,
- set a fast pace when a solution is needed in a hurry,
- train staff in new thinking and ideas,
- facilitate major organizational or process changes, and
- supply outside perspective and experience.
In addition, our clients want a “partner” who knows when to leave. As a virtual firm without armies of people to support, we don’t need to stay forever, and we won’t pressure you to pay for help you don’t need.
What kind of results are we talking about?
We’re talking about the launching of a new channel of distribution that becomes the second largest revenue source for a toy company. A 90% reduction in cycle time and inventory for processing credits and returns for a telecommunications equipment company. A financial plan that saved a country from insolvency. An acquisition and post-merger integration effort for an automotive distributor that beat target plans by two years. We are extremely proud of the fact that our average client tenure is more than eight years – a result that speaks for itself.
Who do we work with?
We usually work with CEOs and senior management one-on-one. When necessary, we can assemble a world-class team for just about any client requirement, drawing upon our international network of highly experienced industry and functional specialists. We also have affiliations with leading general management and specialist consulting firms.
So what happens when we start?
From the first day of the engagement, we focus on four core tasks:
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LISTEN – We bring what we have learned in other assignments, but know that each engagement is unique. We listen to employees, customers, competitors, and others to determine what the real problems and the real needs are. |
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FOCUS – We identify those 20% of the issues that will have 80% of the impact. This is the key to getting fast, dramatic results. |
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ACT – We help clients create momentum for continuous change. We have a relentless bias for action and strive to concentrate resources on the work that pays off. |
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BUILD– We link strategy and technology to the real needs of our clients’ businesses. With our help, clients build the new processes, organizations, and systems that deliver results.
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How can we begin?
Call or write us and describe your area of concern. We will arrange an initial meeting with no obligation to you. Our interest at this session will be to define your needs and issues, not sell you our services. We like to demonstrate how we work through a problem together, as the best way to show you the value of using our services.
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